Privacy Policy

Last update 08/09/2023

This Privacy Policy sets out the terms on which ESMT uses and protects the information that is provided by its users when using its website or any of the Internet environments of ESMT.
ESMT is committed to the security of its users’ data. When we ask you to fill in the fields of personal information with which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document.
It is important to note that this Privacy Policy may change over time or be updated, so we recommend and emphasize that you check this page continuously to ensure that you agree with such changes.

Acceptance of Privacy Policies

By accessing or using in any way the website or filling out any of the forms included in the different websites, related to services provided by ESMT, it is understood that the user grants his express acceptance and consent to the terms and conditions of this Privacy Policy. The user expressly agrees to the processing of his personal data in accordance with this Privacy Policy.
Consequently, the user’s personal information may be processed and stored. Notwithstanding the foregoing, your personal information may not be disclosed for purposes that are not permitted by applicable law.

Information that is collected

Our website, Internet environments and/or virtual form may collect personal information from the user, for example: Name, contact information, email address, phone number, as well as information about your company, number of employees of the company, country, website, information that you decide to provide us when you fill out a contact form, your opinion in case you decide to leave your comments or suggestions in surveys, among others.
Likewise, when necessary, specific information may be required to process an order, customer service, make a delivery or billing.
Once you provide your personal data they will be stored in different secure media that technology allows whose access will be limited to natural or legal persons with whom ESMT has a relationship.

Use of the information collected

ESMT uses the information in order to provide the best possible service, particularly to keep a record of users, orders if applicable, and improve our products and services.
It is possible that periodic emails will be sent through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with some benefit. These emails will be sent to the address you provide and may be canceled at any time.
ESMT is highly committed to fulfilling its commitment to keep your information secure. We use the most advanced systems and update them constantly to ensure that there is no unauthorized access.


A "cookie" is a file that is sent with the purpose of requesting permission to be stored on your computer; when you accept this file, it is created and the "cookie" then serves to have information regarding web traffic, and also facilitates future visits to a recurring website.
Another function that "cookies" have is that with them websites can recognize you individually and therefore provide you with the best service in a personalized way.
Our website uses "cookies" to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete "cookies" at any time from your computer.
However, "cookies" help to provide a better service of the websites, they do not give access to information from your computer or from you, unless you want it and provide it directly. You can accept or deny the use of "cookies", however, most browsers accept "cookies" automatically as they serve to have a better web service.
You can also change the settings of your computer to decline "cookies". If you decline, you may not be able to use some of our services.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site you are redirected to and therefore we are not responsible for the terms or privacy or the protection of your data on those other third party sites.

These sites are subject to their own privacy policies so it is advisable that you consult them to confirm that you agree with them.

Control of your personal information

At any time you can restrict the collection or use of the personal information that is provided to our website. Every time you are asked to fill out a form, such as the user registration form, you can check or uncheck the option to receive information by email.

In case you have checked the option to receive our newsletter or advertising you can cancel it at any time.

Non-transferability of data

All personal data collected from users are for internal use only. Whenever personal information is requested through a direct communication channel between ESMT and a third party, with respect to the privacy and confidentiality of users, ESMT will not assign or transfer that personal information to any third party.

Personal information of users will only be shared with third parties in the following cases:

•When there is a legal obligation to do so.
•When there is an order issued by a competent Court of Justice.

Therefore, ESMT will not sell, assign, distribute, or disclose the personal information that is collected without your consent, except as provided in the preceding paragraph.

Data retention period

The personal data provided will be kept for the time required for the fulfillment of the purpose or specific purposes authorized by the user.

Likewise, we may, by virtue of regulatory provisions, retain your information after the commercial relationship between you and ESMT has ended, establishing in this case, a maximum retention period of 10 years after the end of such commercial relationship.


ESMT reserves the right to modify the conditions of its Privacy Policy at any time. These changes will be timely and adequately informed and published on ESMT's website. The continued use of the website will signify acceptance of any adjustments to these terms. In case the modifications are not accepted by the user, he/she is requested to stop using the services of the website.